Healthcare websites and telehealth platforms handle some of the most sensitive personal data — medical records, diagnoses, prescriptions, and insurance information. In the US, HIPAA imposes strict rules on handling Protected Health Information (PHI). Your privacy policy must clearly distinguish between HIPAA-covered data and general website data. India's Digital Personal Data Protection Act (DPDPA) 2023 is India's first comprehensive data protection law.
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Introduction
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Information We Collect
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How We Use Your Information
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How We Share Your Information
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Cookies and Tracking Technologies
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Data Retention
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Your Rights Under the GDPR
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Your California Privacy Rights (CCPA)
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Your Rights Under the DPDPA (India)
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Children's Privacy
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Data Security
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Third-Party Links
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Changes to This Privacy Policy
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Contact Us
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India's Digital Personal Data Protection Act (DPDPA) 2023 is India's first comprehensive data protection law. It applies to processing of digital personal data within India and to processing outside India if it involves offering goods or services to individuals in India. Significant Data Fiduciaries face enhanced obligations, and the Data Protection Board can impose fines up to ₹250 crore.
Healthcare websites and telehealth platforms handle some of the most sensitive personal data — medical records, diagnoses, prescriptions, and insurance information. In the US, HIPAA imposes strict rules on handling Protected Health Information (PHI). Your privacy policy must clearly distinguish between HIPAA-covered data and general website data.
Data typically collected by Healthcare / Medical businesses: health history, diagnoses, medications, insurance information, appointment data, telemedicine session records
Yes. If you collect any personal data from users — including email addresses, analytics cookies, or payment information — you are legally required to have a Privacy Policy under Digital Personal Data Protection Act (DPDPA) 2023, IT Act 2000 (transitional). Non-compliance can result in significant fines.
A DPDPA-compliant Privacy Policy for Healthcare / Medical businesses must disclose: what data you collect (health history, diagnoses, medications, insurance information, appointment data, telemedicine session records), the legal basis for processing, data retention periods, and users' rights. Obtain free, specific, informed, and unconditional consent before processing personal data.
A Healthcare / Medical typically collects: health history, diagnoses, medications, insurance information, appointment data, telemedicine session records. Under DPDPA, each category of data must be explicitly disclosed in your Privacy Policy along with the purpose for collecting it and the legal basis used. Failing to disclose any collected data category is a violation.
Non-compliance with DPDPA requirements can result in regulatory investigations, enforcement actions, and reputational damage. Parental consent required for processing data of children under 18.